Disability Rights Washington (DRW) seeks a part-time (17.5 hours per week) Office Assistant to support the work of the Office of Developmental Disabilities Ombuds program in our Seattle office.

DRW understands the importance and contribution of candidates with lived experience. People with disabilities, African American, Black, Indigenous, and people of color (BIPOC), and LGBTQ+ people are particularly encouraged to apply. Disabilities include, but are not limited to, mental health conditions, physical and sensory disabilities, learning and intellectual disabilities, traumatic brain injuries, and chronic health conditions. 

Candidates must be dedicated to participating in DRW’s daily attempts to apply Disability Justice and race equity principles to our work. Information about Disability Justice can be found here: https://www.sinsinvalid.org/blog/10-principles-of-disability-justice. DRW is committed to Diversity, Equity, and Inclusion (DEI) and expects employees to participate in DEI-related caucus work and trainings. Information about DRW and DEI can be found here: https://www.disabilityrightswa.org/diversity-equity-inclusion/.  

Reasonable Disability Accommodations
DRW is committed to providing reasonable disability accommodations at all steps of the hiring process. If you are unsure about what may be considered a disability or what accommodations may work for you, the Job Accommodation Network (JAN) provides information about potential accommodations that are searchable by disability, work-related function, and accommodation. Applicants for DRW employment seeking reasonable disability accommodations for the application and hiring processes can contact Jodi Rose, DRW’s HR & IT Manager, by calling (800) 562-2702 or (206) 324-1521 or by emailing info@dr-wa.org.  

Job Overview
DRW seeks an Office Assistant for the DD Ombuds program to work 17.5 hours per week (half-time) in our Seattle Office, providing administrative support to the Office of Developmental Disabilities Ombuds, a program of DRW. The Office Assistant will work 17.5 hours within our regular work week of 9:00 – 4:30, Monday to Friday. Some remote work can be negotiated. There may be occasional work on Saturdays or evenings to provide logistical support for meetings (negotiable). Due to the nature of our advocacy, calls can be intense and emotionally taxing.

Essential Job Duties and Responsibilities

  • Experience with multi-line phones (Mitel is our current system) and customer service
  • Demonstrated data entry skills
  • Demonstrated skills in the areas of word processing, file maintenance, project administration, time management, inventories, and purchasing
  • Demonstrated knowledge of general office procedures and use of these principles in the performance of duties
  • Proven reliability in attendance
  • Motivated and proactive in seeking out work
  • Work with and communicate well within a team
  • A commitment to civil rights, inclusive communities, and the principles of disability justice.

Advocacy Support Duties

  • Manages general email and phone inboxes and responses to all messages within two business days
  • Answers general phone inquiries using a professional and courteous manner
  • Directs phone/email inquiries to the appropriate staff members
  • Maintains confidentiality of everyone who contacts our office
  • Inputs data from intake conversations into internal database
  • Replies to general information requests with accurate information
  • Assists with records requests to the state
  • Research projects

Accounts Payable Related Data Entry

  • Data entry related to credit card purchases and invoice payments (we use Concur expense management software)
  • Data entry related to staff expense reimbursements

Office Administration Duties

  • Provides timely mailing assistance to DD Ombuds staff
  • Ensures office equipment is in working order; maintains inventories of supplies
  • Files material according to the established procedures
  • Provides logistical support for meetings
  • Coordinates and books travel
  • Responsible for general office upkeep (unloading dishwasher, watering of plants, etc.)

Work Conditions

  • Work in an office environment and remotely at times.
  • The Office Assistant works a half-time workweek, 9:00 am – 4:30 pm (unless an alternative schedule is approved), but must be willing to work evenings, weekends, or extended hours when necessary (negotiable)
  • All DRW staff are required to be up to date on their vaccinations against the COVID-19 virus. “Up to date” means a person has received all CDC-recommended COVID-19 vaccines, including any booster dose(s) when eligible. Staff are required to provide proof of vaccination. DRW considers all medical and religious or sincerely held belief exemption requests. In addition to vaccinations, DRW staff are required to observe public safety standards, including mask wearing, social distancing, and sanitizing of workspaces.

Workload Monitoring
Maintain a reasonably ambitious workload and keep their immediate supervisor informed when there is insufficient work to perform and when there is a risk that work won’t be completed on a timely basis.

Requirements

  • Be an effective team member with excellent interpersonal skills
  • Excellent verbal and written communications skills
  • Effectively relate to people with disabilities
  • A commitment to racial equity and disability justice
  • Take the initiative, be creative and gather information to make decisions.
  • Ability to organize and manage time independently while working under pressure
  • Use Microsoft Word, Microsoft Excel, Microsoft Outlook, Acrobat Pro, Zoom, and Internet

Background Check
DRW conducts background checks of conviction and arrest records on candidates after extending a job offer. The hiring process will be conducted in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17 and Washington’s Fair Chance Act, RCW RCW 49.94. Applicants will be provided an opportunity to explain and correct background information. A criminal background does not automatically eliminate candidates from consideration. If a criminal background exists, the nature of the offense will be considered in the context of the essential functions of the position.

About Disability Rights Washington (DRW)
DRW is a private nonprofit organization that advances the dignity, equality, and self-determination of people with disabilities. We are designated by the governor of Washington as the independent federally mandated protection and advocacy system for Washington State. We work to pursue justice on matters related to human and legal rights. Our Board of Directors, which is majority Black, Indigenous, people of color, and majority disabled, sets the priorities of our work in consultation with two advisory councils and input from the community to ensure leadership by the most impacted and “nothing about us without us.” Information about our priorities can be found here: https://www.disabilityrightswa.org/priorities/. “

DRW is an equal opportunity employer. We value a diverse workforce and an inclusive culture. DRW encourages applications from all qualified individuals, including individuals of all races, colors, religions, genders, sexual orientations, gender identities or expressions, ages, national origins, marital statuses, disabilities, and veteran status backgrounds. For information about us, please visit:  http://www.disabilityrightswa.org/.

About DD Ombuds
The DD Ombuds, a program of DRW, collects and investigates complaints made against a government agency or administration. The DD Ombuds resolves complaints at the lowest possible level. The DD Ombuds reports concerns and advocates for possible program improvements to the government. https://ddombuds.org/

Hiring Process

To Apply
Please fill out the online application below and include a cover letter and resume. You may also mail your application to: Disability Rights Washington, Attn: Jodi Rose, 315 Fifth Avenue South, Suite 850, Seattle, WA 98104

DRW is committed to promoting universal accessibility and fairness in our interview process. At least three business days before an interview, DRW will tell applicants the names, pronouns, and titles of DRW interviewers and will provide the interview questions, which will be the same for all applicants. During interviews, DRW will provide a visual description of the interviewers and turn on captions for online interviews. We also know that other efforts to make our process more accessible may be needed based on individual needs and we will provide reasonable accommodations for any portion of the application or interview process. You can request them by contacting Jodi Rose, DRW’s HR & IT Manager, using the information provided above. If you are not sure if you would benefit from an accommodation, you can review the Job Accommodations Network (JAN) website, which provides many ideas about possible accommodations that have worked for others, and you are more than welcome to call Jodi to discuss ideas you have or what we have done in the past. JAN is located here: https://askjan.org/soar.cfm.

Submissions will be reviewed on a rolling basis and will be accepted until the position is filled. Applicants will only be contacted if they are selected for an interview.  The interview process will include two rounds of interviews. If selected as a finalist, DRW may ask the applicant for contacts to verify previous employment.

  • Position Title: Office Assistant
  • Company Name: Disability Rights Washington (DRW)
  • Posted: December 13, 2022
  • Education and Experience required: 0 years employment experience required; necessary skills include phone experience and general office work, see full description for more detail.
  • Job Category: Support
  • Job Type: Part-time, Non-Exempt
  • Salary: This is considered an entry level position for someone who has less than 1 year or no work experience in an equivalent position. The salary for this half-time entry level position is $27,413.  For purposes of illustration a successful applicant with one year of equivalent work experience would start at $28,235 while a successful applicant with five years of equivalent work experience would start at $31,471.
  • DRW offers a benefits package including a 17.5 hour work week (considered half-time), employer paid transit benefit, pro-rated paid Holiday, Vacation, and Sick leave.

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